POLARIS

People · Problem brief

Employee Turnover Is Rising

DIRECT ANSWERDefine regrettable and voluntary turnover, then compare mature employee cohorts by role, location, tenure, manager and hiring period. Connect exits to compensation, workload, mobility, manager change and employee feedback without treating correlation as cause. Test one bounded retention action and monitor equity, performance and unintended transfer effects.

Updated September 28, 2026Diagnosis · Evidence · First proof

Start with these five checks.

Ask for only what can change the answer.

Test one reversible move.

Select one role and tenure band with a supported, controllable cause. Offer one reversible intervention—such as schedule choice, manager check-in or internal-mobility review—to an eligible cohort with a fair comparison group. Measure retention, performance and equity; stop if participation or outcomes create adverse disparity.

A decision your team can use.

Common questions.

What turnover rate should be used?

State population, exit type and time basis; role and tenure cohorts are often more actionable than one company rate.

Can exit surveys prove the cause?

No. They provide evidence but may be incomplete or selected; combine them with operational history.

Should a model predict who will leave?

Only with clear purpose, privacy, bias evaluation and a beneficial action. Diagnosis may be possible without individual prediction.

Authoritative references.

  1. U.S. Bureau of Labor Statistics, Job Openings and Labor Turnover Survey
  2. U.S. Equal Employment Opportunity Commission, Employment Tests and Selection Procedures

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